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Mercedes SORET E.I. , 4 rue de la guérinière 61500 ESSAY FRANCE

No. Siret: 429 104 201 00034

No. Order of MDA: G841472

E-Mail:, Phone: +33 (0) 6 61 00 77 51

Publication manager: Mercedes SORET

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Terms of Sales:

It is understood that any order taking through this site requires prior consultation of these general conditions of sale which apply in fact, unless exemption express, prior and written. The works offered for sale on this site are unique. The final work may be slightly different from the picture online insofar artistic creation can cause slight changes in the realization of the original model. The information left by the buyer during the order process (name, address, city ...) commit it. This site can not be held responsible for errors or negligence buyer's input that could prevent a normal delivery . Le seller reserves the right to cancel any order for which there exists any dispute. The sale will be concluded only after full payment by the customer, of the price agreed upon validation of commande. After payment on our secure server, an acknowledgment appears. It confirms the registration of your order and notify you that a confirmation email will be sent as soon as possible. Upon receipt and confirmation of payment made by the customer, the seller undertakes to honor the order in the times announced during the order. However, given the weather conditions, heavy periods of activity (NOEL ) ... these limits may be increased slightly. For any deliveries outside the European Union, the Customer agrees to pay all taxes due to the importation of products, customs duty, value added tax and other taxes due under the laws of the country of receipt of the order. The seller undertakes to provide the invoice. Delivery is made within the usual time slot of the carrier by direct delivery and in person. In case of absence, the parcel is deposited at the post office to which the recipient or any other place that has designated him the carrier, which must go for removing it. Any delays resulting from the absence of the Customer at the delivery location when passing the carrier, do not entitle the buyer to claim damages, the date of first presentation to the shipping address provided by the customer when the order is considered as the actual date of delivery. WARNING !!! On receiving the goods, you should: - Carefully check the status of your ordered products. - Open your package front the carrier to check the contents and condition (even in a packaging intact, there may be damage). If the driver refuses this check, specify it in the shipping documents before signing. If you see A DAMAGED GOODS DELIVERED You can either: 1) REFUSE THE GOODS if you find that it is unusable. ESPECIALLY IF YOU HAVE CHOSEN TO REFUSE THE GOODS, PLEASE NOTIFY ON THE WAYBILL "REFUSED FOR DAMAGE." 2) INDICATE ANY DAMAGE on the transport receip, clear and precise manner. (Eg broken product, pierced or torn product, missing product ...). The notion "Unpacking UNDER RESERVE" remaining completely ineffective as having no value. • Warning, under Article L133 of the Commercial Code, NO CHANGE NO REFUNDS of goods received can not take place without specific reservations on the delivery note. • Within 48 hours, you need to confirm these reservations by REGISTERED LETTER with ACKNOWLEDGE the carrier, and will be addressing a copy of this letter to Mercedes Soret for a "dispute" folder is opened. • WARNING: If one of these conditions is not met, your dispute is not supported by either the carrier or by this site; you will not have any recourse. Special case: late delivery due to carrier services. For each shipment, the seller receives a good of deposit by the services of the carrier. If for reasons specific to services of said carrier (loss of the parcel, damaged parcels ..), the recipient does not receive their order, or receives a command with damaged products, the seller can only repay the buyer at following the recognition of the fault of the carrier and therefore the full payment of the compensation due under the non-delivery of the customer of this site (processing time: to 21 days maximum). The seller undertakes ALWAYS to notified at the transport services of the failure to deliver and transmit all administrative information of request to the buyer client's. The buyer has 14 days from the date of receipt (delivery report as proof) to return the product if you want to exercise your right of withdrawal, as defined by art. L 121-20 of the Code of consommation.Passé this time, your return will be refused. We recommend that you make the return by colissimo suivi.Tout item must be returned in new condition, in original packaging and in perfect état. When returning an item, it must be returned duly freedman the customer's expense, to the following address: Mercedes SORET, Lieu dit Le Moulin, rue du Pont du Londeau, 61000 Cerisé, France The refund of the returned goods will be held in the open period of 10 days, from the date of receipt of the goods by the seller. The return of goods fees are not refunded. The prices of our products are indicated in Euro, €. For orders to countries other than France, you are the importer of the products concerned. For all items shipped outside the European Union and overseas territories, of customs duties or other local taxes or import duties or State taxes may be payable. These rights are not within the purview of vendeur.Ils will be at your expense and are your responsibility both in terms of returns and payments to the authorities and bodies in your country. We advise to informed you about these issues with your local authorities. All orders, whatever their origins, are payable in Euros. The price may be revised upwards or downwards without notice. All orders will be paid the listed price and will not suffer any price variation. The product price is payable the day of the order. The order validated by the Customer is considered effective only when the payment centers concerned have given their consent. In case of refusal, the order will be canceled and the customer notified by email. The terms of payment offered to the customer are: Paypal: if the payment is made by Paypal, the payments will be completely secure and credit card details will be encrypted by SSL (Secure Socket Layer). PayPal Integral, a simple and secure operation for the buyer and for the seller. Credit Card: if payment is made by credit card, the transaction will be fully secured by PayPal. Fraud credit card: A shipment may be delayed for any credit card payment which we seem suspect. The goods in case of fraud credit card will leave at the time of successful payment. Order analysis system (Fraud detection): The information related to your order are subject to automated processing of data under the responsibility of the company Paypal. This automated processing of data is intended to define a level of analysis of a transaction and to fight against fraud credit card. Paypal and the dealer from whom you purchase are the recipients of the data related to your order. The non-transmission of data related to your order prevents the execution and analysis of your transaction. The occurrence of unpaid invoices due to fraudulent use of a credit card will be a registration of the relevant details associated at your order outstanding within a payment incident file implemented by Paypal. A statement or anomalies may also be subject to a specific treatment. Claims or disputes will always be received with attentive benevolence, good faith is always presumed in those who took the trouble to explain his situation. All paintings are owned by Mercedes SORET and should not be copy in accordance with article L122-4 of the Code of intellectual property. Thanks for reading.